Automobile insurance service provider jollyvale has warned consumers that they might have to pay a $10,000 bill for the first time this year.
In an email to customers on Monday, the company said it would begin charging customers who purchased coverage through its website or through a mobile app that did not include the required coverage, including in-car repairs, collision prevention and other vehicle-related coverage.
If you are an auto-insurance client or policyholder, you have several options for paying this first bill.
If your insurance company charges you for a service that is not covered under your policy, you can seek legal recourse through the Insurance Bureau of Australia.
You can ask your insurer to waive your coverage and take the bill off your policy.
The Insurance Bureau has also recommended that all insurers use the latest auto-injury coverage information to calculate their claims, which is available at www.automotiveinsurance.gov.au.
If the claim is higher than the deductible, you may be entitled to a larger deductible or lower rates.
If the claim for an auto accident is more than the insurer is reimbursing, you should contact your insurance provider to discuss this.
If there are any changes to your policy that affect your coverage, you must notify your insurer.
If a bill for your car insurance is not paid within 12 months, your insurance will no longer be covered and you may have to cover your deductible yourself.